Legal
Privacy Policy
Updated at 2025-11-22
Privacy Policy
Pandora Box ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Pandora Box.
This Privacy Policy applies to our website and its associated subdomains, collectively our "Service", alongside our application, Pandora Box. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service. This Privacy Policy was created with Termify.
Definitions and key terms
To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:
- Cookie: small amount of data generated by a website and saved by your web browser.
- Company: when this policy mentions "Company," "we," "us," or "our," it refers to Pandora Box, Sleman, Yogyakarta 55281, that is responsible for your information under this Privacy Policy.
- Country: where Pandora Box or the owners/founders of Pandora Box are based, in this case Indonesia.
- Customer: refers to the company, organization, or person that signs up to use the Pandora Box Service.
- Device: any internet connected device such as a phone, tablet, computer, or any other device that can be used to visit Pandora Box and use the services.
- IP address: a number assigned to every device connected to the Internet.
- Personal Data: information that directly or indirectly allows for the identification of a natural person.
- Service: refers to the service provided by Pandora Box as described in the relative terms, if available, and on this platform.
- Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose services may interest you.
- Website: Pandora Box's site, which can be accessed via this URL: https://pandoras.my.id/
- You: a person or entity that is registered with Pandora Box to use the Services.
What Information Do We Collect?
We collect information from you when you visit our website/app, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.
- Name / Username
- Email Addresses
For the Pandora Box web downloader, we may also process Firebase anonymous identifiers, optional Google login profile information, downloader request URLs, analytics events, browser/device data, and Mercury database records needed to provide the service.
How Do We Use The Information We Collect?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience;
- To improve our website/app;
- To improve customer service;
- To process transactions and service requests;
- To administer promotions, surveys, or other site features;
- To send periodic emails when applicable;
- To provide video downloader functionality, account sessions, quota handling, and analytics.
When does Pandora Box use end user information from third parties?
Pandora Box will collect End User Data necessary to provide the Pandora Box services to our customers. End users may voluntarily provide us with information they have made available on social media websites. You can control how much of your information social media websites make public by visiting those websites and changing your privacy settings.
When does Pandora Box use customer information from third parties?
We receive some information from third parties when you contact us, use authentication providers such as Google, or interact with services integrated into Pandora Box. We also occasionally collect information that is made publicly available on social media websites.
Do we share the information we collect with third parties?
We may share information that we collect, both personal and non-personal, with trusted third party service providers that perform functions and provide services to us, such as hosting, database storage and management, analytics, authentication, payment processing, customer service, and fulfillment of services you request through the website/app.
We may share portions of log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. We may also disclose personal and non-personal information to government or law enforcement officials or private parties where we believe it is necessary or appropriate to comply with applicable laws, rules, and regulations.
Where and when is information collected from customers and end users?
Pandora Box will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.
How Do We Use Your Email Address?
By submitting your email address on this website/app, you agree to receive emails from us where applicable. You can cancel your participation in any email list at any time by following the unsubscribe instructions included in the respective email.
How Long Do We Keep Your Information?
We keep your information only so long as we need it to provide Pandora Box to you and fulfill the purposes described in this policy. When we no longer need to use your information and there is no need for us to keep it to comply with legal or regulatory obligations, we will remove it from our systems or depersonalize it.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you submit or access your information. We cannot, however, ensure or warrant the absolute security of any information you transmit to Pandora Box.
Could my information be transferred to other countries?
Pandora Box is based in Indonesia. Information collected via our website, through direct interactions with you, or from use of our services may be transferred to offices, personnel, or third parties located throughout the world.
Can I update or correct my information?
You can contact us to update or correct personally identifiable information, change communication preferences, or request deletion of information maintained about you on our systems, subject to legal and technical limitations.
Sale of Business
We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of Pandora Box or any of its corporate affiliates.
Affiliates
We may disclose information about you to our corporate affiliates. Any information relating to you that we provide to our corporate affiliates will be treated in accordance with this Privacy Policy.
Governing Law
This Privacy Policy is governed by the laws of Indonesia without regard to its conflict of laws provision. Your use of the website/app may also be subject to other local, state, national, or international laws.
Your Consent
By using our website/app, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.
Links to Other Websites
This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by Pandora Box. Your browsing and interaction on any other website is subject to that website's own rules and policies.
Advertising
This website/app may contain third party advertisements and links to third party sites. Pandora Box does not accept responsibility or liability for the conduct, content, promises, or offerings made by third parties.
Cookies and Tracking Technologies
Pandora Box uses cookies, local storage, and sessions to identify the areas of our website that you have visited, improve functionality, remember login/session information, and support analytics. You may disable cookies in your browser settings, but doing so may affect website functionality.
Remarketing Services
We may use remarketing services to serve ads across the internet to people who have already visited our website, where applicable.
Payment Details
In respect to any credit card or other payment processing details you have provided us, we commit that confidential information will be stored in the most secure manner possible.
Kids' Privacy
We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information.
Changes To Our Privacy Policy
We may change our Service and policies, and we may need to make changes to this Privacy Policy so that it accurately reflects our Service and policies. If you continue to use the Service, you will be bound by the updated Privacy Policy.
Third-Party Services
We may display, include, or make available third-party content or provide links to third-party websites or services. Third-party services and links are provided solely as a convenience to you and are used at your own risk.
GDPR, CCPA, and CalOPPA
If applicable privacy laws grant you rights to access, update, retrieve, restrict, port, or delete personal data, you may contact us to exercise those rights. We do not sell the Personal Information of our users.
Contact Us
Don't hesitate to contact us if you have any questions.